Effective Problem Solving

Effective Problem Solving explores how to apply innovation and creativity in a structured manner to solve problems and challenges that staff face during your workday. This course explores areas of Problem Diagnosis, Root Cause Analysis, Solutions generation and Reviewing and Decision Making.

Effective Problem Solving eLearning Module

Course Details

eLearning Module Sample on tablet

The Effective Problem Solving module lasts an average of 45 minutes. 

1. Introduction
2. Problem Diagnosis
3. Root Cause Analysis
4. Solutions Generation
5. Solutions Evaluation
6. Decision Making

– Diagnose potential and actual problems.
– Demonstrate the ability to identify the root causes of problems.
– Use creative problem solving techniques to generate multiple solutions.
– Evaluate alternative solutions and select the best ones based on available data.

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